I had to write this letter because the service I received from Restorations Unlimited surpassed all my expectations. I had a leak from my kitchen into my son’s room and was quite devastated. I made a call to Restorations Unlimited and spoke with Richie Burns, not only did he ease my mind, but they had a crew at my house within 1 hour. Now that’s amazing emergency water restoration service! I have dealt with many companies in South Florida before for many different things, but just received mediocre service. I’d never come in contact with anyone I would refer to a friend, co-worker or family member. I didn’t think this type of company even existed anymore! I will refer to anyone I come in contact with Restorations Unlimited. Mr. Burns and his entire staff provided the highest level of customer service, professionalism and knowledge. They even went way above and beyond their call of duty. I am truly grateful to have had the pleasure of working with them. I would gladly give the water damage specialists a referral.
-Jorge & Janice Baker, West Palm Beach FL
My name is Danielle Andreozzi and I am a customer of Universal Property & Casualty Insurance Company. On the 4th of May 2011, the water supply line to the commode in my master bathroom failed, causing a disastrous flood. My entire master bathroom, master closets, master bedroom and most of my son’s bedroom were consumed with water.
Restorations Unlimited was referred to us by our insurance adjustor to handle the water mitigation. The owner of Restorations Unlimited, Richie Burns, and his team was at our home less than an hour after the flood occurred. It was perfectly apparent that this company is an expert in their field. Within minutes, all of the necessary equipment was in place and the “Dry-Out” process began. Mr. Burns thoroughly explained the procedure of the “Dry–Out” process and kept in contact with us every day that his equipment was in our home.
This was the first time in my life that I had to deal with any sort of water damage in any of my residences. It goes without saying that my husband, Anthony, and I were quite distraught with all of the damage that occurred. Dealing with Restorations Unlimited certainly alleviated a great deal of stress. They handled our issue with great professionalism, timeliness and follow up. Anthony and I hope we never have to go through an ordeal like this again. In the event we do, we would not use anybody but Restorations Unlimited to correct the water damage and restore our house.
-Danielle A, Hollywood FL
Dear Restorations Unlimited – Florida Water and Mold Damage Specialists,The purpose of this letter is to express my gratitude and appreciation for an exceptional job well done. I recognize that not too many people will write such a letter or express their appreciation, but after what Restorations Unlimited did for us, I had to write this. My wife and I have an apartment in Century Village in Deerfield Beach Florida in the Berkshire “B” complex. We come down to the apartment on average one month per year. The last time we were in the apartment was in January 2013. The rot was festering, and mold damage was growing. The entire bathroom had to be ripped out and restored. I called Restorations Unlimited and had trained specialists come right over. They brought with them ten pieces of state-of-the-art mold and water restoration equipment for drying the rot. I was really impressed with how well the machinery completely contained and confined the mold. The crew was efficient, competent and left the apartment every day in an immaculately clean condition. If you ever have an emergency dealing with mold, water, sewage or fire restoration to your home, office or boat, there is no need to call anyone else.
-Bella Cohen, Deerfield Beach FL
I would like to recommend Restorations Unlimited for their exceptional service provided to us when we had a buildup of water damage in our home, thanks to a broken pipe. Once the leak was found and repaired, Restorations Unlimited came in to survey the damage, provide us with an estimate and proceeded to dry out the floor, as well as the walls and carpeting. I have had water damage before. Yet, I have never seen a crew that was that professional, courteous and prompt in the completion of the job. Josh was very knowledgeable. He explained every step of the process to us. He was patient too. I truly appreciate that. All the payments for the work were handled through our insurance company and our mortgage lender. Shantell was very helpful walking us through all of the paperwork. We would highly recommend this company to any one suffering water, sewage, fire or smoke damage. I would like to just say that Restorations Unlimited are superb!
-Tom and Barbara Benkens, North Miami Beach FL
My insurance company had an issue with the amount of professional water and mold restoration equipment that you were using. They claimed you were burning up the insurance proceeds with useless and excessive equipment to quickly restore my house from water damage. But, neither you nor the insurance company knew that I have two clients in New York who are in the water and mold remediation business. One of them employs some 50 mechanics. I was in contact with them, monitoring everything that you were doing. They unanimously agreed that you were right on target, and the insurance company was wrong. In any event, I want to congratulate you on a job well done. The water damage in the bathroom was restored. It is now back to its original condition with the matching tile, etc. Interestingly enough, the estimate for the work that you were required to do the job came in a little more than $8,500. Your price was $7,000. You don’t see that every day, unless you are dealing with Restorations Unlimited. Congratulations on a job well done!
-Gerald Zisholtz, Boca Raton FL
Water Extraction, Mold Removal, Hot Water Extraction, Fire and Smoke Cleaning, Upholstery Cleaning, Tire and Grout Cleaning, Hardwood Floors, Air Ducts and Drapery Cleaning, Ground-in Soil Removal, Complete Structural Drying, Stain-Resistant Protective Coating, Free Leak Detection by Licensed Plumber, Deodorizer
My house was a complete mess. With leaks under the sink and behind the toilet, there was the threat of mold in my home. My wife was beside herself. Then your team arrived in less than an hour. The Restorations Unlimited team was courteous, efficient and professional. I can’t thank you enough!
-Jeff Sanchez, Miami Shores, FL
I am writing this to commend Restorations Unlimited. I am so thankful you made this nightmare disappear. It was impossible to live in my apartment due to the extensive white mold from water damage. The professional staff were experts with my mold problem, and were very efficient in the work they did to make my apartment livable again. I really am grateful for how courteous and caring you guys every step of the water and mold restoration process. Thank you again for making my home livable again. I will highly recommend Restorations Unlimited to anyone in need of top-notch water restoration services.
-Michael Murphy, Lake Worth FL
My name is Matthew Hogsed with Roto Rooter of Gainesville FL. I have been working directly with Restorations Unlimited for years, and I’m am thoroughly pleased with the work they provide. They truly stand by their word and help me with my customers. They keep my customers at ease and make my job so much easier when there is excessive mold or water damage in their homes, businesses or marine vessels. I have worked with a few other companies in the trade, and Restorations Unlimited has provided a high quality service that far surpasses all other water restoration companies in Florida.
-Matthew Hogsed, Gainesville FL
We recently discovered that the hot water heater tank in our Miami Beach Florida condo failed and was leaking. The damage impacted our home, along with our neighbors directly below us. Too bad we were in Toronto at the time. It’s a good thing that we were then referred to Restorations Unlimited. Almost immediately, their crew was on the scene. Water and mold damage was then prevented. Restorations Unlimited gave us a sense of confidence that the matter was being professionally taken care of. We are most pleased with their service, as they did an absolutely wonderful job. I want to let all of my friends and family know not to waste their time in calling anyone else. Hire Restorations Unlimited. They will do right by you.
-Mark Madras, The Villages FL
I had to write this letter to let everyone know about the service I received from Restorations Unlimited. The best water and mold damage company in South Florida surpassed all my expectations. I had a leak from my kitchen into my son’s room. The water damage was quite devastated. I made a call to Restorations Unlimited and spoke to Richie Burns. Not only did he ease my mind, but he had a crew at my house within 1 hour. Now that’s amazing emergency service! I have dealt with many companies in South Florida for many different things. However, I had never came in contact with anyone I would refer a friend, coworker or even a family member. I didn’t think companies like this exist anymore. But Restorations Unlimited are water and mold restoration specialists who I will refer to anyone. Mr. Burns and his entire staff provide the highest level of customer service, professionalism and knowledge. They went way above and beyond their call of duty. I am truly grateful to have had the pleasure of working with them. Feel free to contact me via email or by phone I would gladly give them a referral hands down.
-Janice Benitez, Miami Beach FL
I usually don’t do this, but after the service I received from Restorations Unlimited I had to write this. If anyone ever gets into the sticky situation I was in, he or she need the best water and mold restoration company in Florida. That is Restorations Unlimited. I want to thank them for their dedication and hard work. Their team of professionals has fixed all of the ugly water and mold damage in our home. They even had our carpets cleaned. Restorations Unlimited was extremely professional and timely in everything they said they were going to do. And WOW!!! My house looks beautiful again. I appreciate everything that their staff has done for us. I have already recommended Restorations Unlimited to a few friends and neighbors in Broward County. I even convinced my mother to call their office. I know that Restorations Unlimited is the best company to call in all of Florida for high-quality water and mold repair.
-Harold Scherf, Coral Springs FL
I can’t imagine what my family would have done if it wasn’t for Restorations Unlimited. Thanks to the mold and water restoration specialists, I never again have to worry about any type of water and mold damage to my home. Before it was ever an issue in my home, I didn’t realize how large the impact of water and mold damage can be. Fortunately, Restorations Unlimited made the disaster a bit more tolerable. They graciously walked me through the each step of how to handle the ugly situation. Their crew stood by everything they promised. They even billed it all to my insurance company and never took a dime from me. I figured that it would cost be thousands to restore my house after a flood. It’s a good thing that the professionals at Restorations Unlimited are on top of their game. I would absolutely recommend Restorations Unlimited to any who needs your help.
-Trisha Perkins, Orlando FL
I would like to thank Restorations Unlimited for an outstanding job when they clean up my home. Not only was my toilet leaking, but a machine in my laundry room was as well. Their work was great and their personnel was as friendly and professional as one can imagine. Our home is now back to its original condition and couldn’t be happier. We owe it all to the Restorations Unlimited team.
-Melanie Keene, Pembroke Pines FL
Since 1987, Restorations Unlimited has been your value-driven Water, Mold, Sewage, Fire and Smoke Restoration Solution! Relying on superior equipment and a highly-trained team of technicians, we approach every emergency as if it were happening to our own property. When it is time to restore your house, business or boat, we believe in treating our customers with respect and dignity. You and your family deserve to live in a clean and healthy environment.